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Ask a Deliverability Expert

Why SPF and DKIM Matter — And How to Set Them Up For Your Newsletter

At the heart of authentication are two tools that every email sender should be using: SPF and DKIM. Here’s what you need to do to set things up for your newsletter.

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The State of the Inbox

Open Rates Aren’t Reliable Anymore. Can You Still Trust Your Click Rates?

One ESP says 63% of all clicks they see in emails come from bots. What’s happening — and what does that mean for your email strategy?

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Best practices

Two Things To Know Before Launching Your Newsletter

At the start, you only need to be able to ask two questions: Who is your audience? And what are you sending them of value?

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Best practices

A Big List of Things You Can A/B Test

A/B testing is one of the best ways to improve every part of your newsletter strategy. From your sent-from name to pop-ups, here’s a big list of things you can test.

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Best practices

15 Lessons From 30+ Years in Newsletters

CJ Chilvers has been creating newsletters since 1987. Here’s what he’s learned along the way.

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Best practices

What You Need to Know About Gmail and Yahoo’s Big Changes for Newsletters

Fail to comply with these new rules and you’ll be unable to send to Gmail or Yahoo inboxes. Here’s what you need to do to stay compliant.

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Best practices

25 Ways to Measure the Success of Your Newsletter

Open rate and click rate aren’t the only ways to tell if your newsletter is successful. The best newsletters look at metrics around engagement, growth, monetization, and reader feedback to understand what’s working.

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Best practices

10 Mistakes Non-Profits Make in Their Newsletters — And How to Fix Them

So many non-profits make the same errors in their newsletters. Here’s how to adjust your strategy to avoid these mistakes.

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Ask a Deliverability Expert

10 Steps to Maintain Great Deliverability in 2024

Now’s the right time to take steps to stay in the inbox. Here are 10 things you should do as part of a January deliverability check-up.

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Best practices

What I Wish I’d Known Before Launching My Newsletter

We asked more than 20 newsletter operators for the advice they wish they’d gotten. From content strategy to growth best practices, here’s what they told us.