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Best practices

Think Your Newsletter Needs an Overhaul? Here’s Why It Probably Doesn’t (Yet)

Everyone wants to build a better newsletter. But for many newsrooms and non-profits, focusing instead on the structure around the newsletter — including growth, monetization, metrics, and automations — will allow you to build a better email strategy for your org.

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Best practices

25 Rules For Running a Great Newsletter

Operate in all four growth quadrants. Use AI for productivity, not creativity. And 23 other rules that any newsletter operator needs to follow.

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The State of the Inbox

Open Rates Aren’t Reliable Anymore. Can You Still Trust Your Click Rates?

One ESP says 63% of all clicks they see in emails come from bots. What’s happening — and what does that mean for your email strategy?

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Ask a Deliverability Expert

Ask a Deliverability Expert: Which Metrics Do I Need to Monitor When It Comes to Deliverability?

Keep an eye on spam complaints and inactive readers. They’re among the signals that matter most when trying to stay in the inbox.