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Best practices

How to Add Personality and Personalization Into Your Emails

Personality is all about you and your voice. Personalization is about a reader’s interests or needs. Here are strategies to insert both into your newsletter.

Categories
Best practices

How The Financial Times Got More Than 78,000 Replies to a Survey

With open rates becoming less reliable, the FT needed a way to better measure the success of their email strategy. They found it through surveys.